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RAL e RLL

RAL

In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution (RAL) entity. Alternative Consumer Dispute Resolution (ADR) entities are the entities authorized to mediate, conciliate and arbitrate consumer disputes in Portugal that are included in the list of ADR entities provided for by Law No. 144/2015.
Click on ipai.pt

RLL

Consumers can use the European online dispute resolution platform available at: ec.europa.eu
 
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